Metro Risk Management

Metro Risk Management LLC ("MRM”) is an enterprise of Nautilus International Holding Corporation. The origins of Nautilus extend back to 1852, and we have been an expert in Self Insurance Administration for nearly 90 years. Nautilus operates nationwide with a presence in 21 ports.

MRM was founded in 1996 as a subsidiary of Metropolitan Stevedore Company (the original parent corporation), which was one of the earliest self-insured, self-administered companies in the State of California. We have a rich pedigree, a well-trained and dedicated staff, and a lengthy reputation of highly-ethical and professional conduct yielding outstanding results to our clients.

Our senior team (including MRM supervisors) has an average of nearly 30 years of workers' compensation experience. Curriculum Vitae's are available upon request.

MRM is dedicated to ensure our clients' claims are handled appropriately, efficiently, and in the most cost-effective manner. A SOC 1 Type II (formerly TYPE II SSAE 16) compliant company, Metro Risk Management has rightfully earned its reputation as one of the strongest third party administrators in the State of California.

We are one of the few companies that have taken a workers' compensation case twice to the U.S. Supreme Court. Years of dedication and aggressive administration resulted in a decision that overturned 60 years of precedent and, for skilled administrators, opened the door to substantial savings. Whether it is settlement or dismissal, it is our goal to timely and efficiently resolve all claims without delay.

Upcoming Events

CSIA Conference
April 3rd – 4th, 2017 – Anaheim, CA. Come visit us at Booth 25
California Self-Insurers



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  • Metro exceeded our expectations in handling difficult workers' compensation claims and achieving the goal of claims closures which resulted in reduced long term cost to our client.

    - Gregory L. Trout, Bickmore Risk Services

  • "Excellence" is an attribute that is always apparent to those who work with you.Thank you for your professionalism and dedication on behalf of the Security Fund.

    - Jeffrey W. Pettegrew, Self-Insurers' Security Fund

  • In the eleven years I have been involved in the Medicare Set-Aside industry, I have yet to experience a claims operation which is run better than Metro Risk Management. They see potential problem issues early on in a claim and address them quickly.

    - Jake Reason, EK Health Services.

  • EK Health has worked alongside Metro for a joint client that utilizes Metro as its TPA and EK Health as its UR and case management company. We are impressed with Metro’s client-focused claims management. It’s a customer-centric approach that matches our own. They pay attention to what matters the most, which is to provide benefits appropriately, and in a timely and cost-effective way.

    - Eunhee Kim, President and CEO, EK Health Services

      Contact Information
Claims Fax : (408) 973-1587
General Fax: (562) 425-7269
Telephone: (310) 816-6633